Version 2.0 · Effective June 10, 2026
These Terms of Service ("Terms") govern access to and use of Spandrel, including our website, web application, dashboards, vendor portals, payment workflows, lien waiver tools, e-signature tools, document generation, AI-assisted document reading, accounting integrations, and related services.
By creating an account, accessing Spandrel, clicking "I agree," or using the services, you agree to these Terms. If you use Spandrel on behalf of a company, you represent that you have authority to bind that company.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
Spandrel provides software tools for commercial construction financial workflows, including:
Spandrel is a software platform. Spandrel is not a law firm, accounting firm, bank, money transmitter, construction manager, escrow agent, payment guarantor, tax advisor, insurance broker, or financial advisor.
Users must provide accurate account information and maintain the confidentiality of login credentials. Customers are responsible for:
"Customer Data" means information, documents, records, and content uploaded, entered, generated, synced, or processed through Spandrel by or for a customer. Customers retain ownership of Customer Data. Customers grant Spandrel a limited right to process Customer Data as needed to provide, secure, maintain, support, and improve the services. Customers represent that they have all rights, permissions, and authority necessary to upload and process Customer Data through Spandrel.
Spandrel may integrate with QuickBooks Online and other accounting platforms. Customers authorize Spandrel to access, sync, create, update, and process accounting data according to permissions granted during connection. Customers are responsible for reviewing accounting data before relying on it. Spandrel is not responsible for errors caused by inaccurate accounting data, user mapping choices, third-party platform issues, sync delays, integration outages, or user modifications.
Spandrel may facilitate payment workflows through third-party payment processors such as Moov. Spandrel does not hold customer funds unless expressly stated in a separate written agreement. Payment processing, onboarding, banking, compliance, settlement timing, payment failures, returns, reversals, and capability approvals may be controlled by the payment processor and financial institutions.
Customers and vendors may be required to accept payment processor terms, provide onboarding information, and satisfy compliance requirements before using payment features. Spandrel does not guarantee:
Customers remain responsible for amounts owed to vendors, subcontractors, suppliers, and other parties.
Spandrel may provide tools to generate, collect, sign, track, and store lien waivers, change orders, contracts, and other construction documents. Spandrel does not provide legal advice. Lien waiver laws vary by state and project type. Some states require statutory forms, specific language, notarization, owner information, property information, payment information, or other legal requirements.
Customers are responsible for:
Spandrel may provide standard templates, but use of templates is at the customer's risk and should be reviewed by counsel.
Spandrel may allow users to sign documents electronically. By using e-signature features, users agree that electronic signatures, initials, checkboxes, clickwrap acceptances, audit logs, and electronically stored records may be used in place of paper records and handwritten signatures where permitted by law. Certain documents or jurisdictions may require additional formalities. Customers are responsible for determining whether electronic signatures are appropriate for a specific document.
Spandrel may provide AI-assisted document reading, bill extraction, compliance extraction, W-9 reading, COI reading, cost coding suggestions, financial insights, or related features. AI output may be incomplete, inaccurate, or unsuitable for a specific use. Customers must review and approve AI-generated or AI-extracted information before relying on it. Spandrel does not guarantee the accuracy of AI outputs.
Users may not:
Customers are responsible for:
Customers agree to pay applicable subscription, implementation, transaction, payment-rail, usage, and other fees described in an order form, pricing page, invoice, or separate agreement. Fees may include:
Unless otherwise stated, fees are non-refundable. Spandrel may suspend access for nonpayment.
Spandrel may offer beta, sandbox, pilot, or early-access features. Beta features may be incomplete, unstable, or subject to change. Customer uses beta features at its own risk.
Each party may receive confidential business, technical, financial, project, payment, vendor, or operational information. The receiving party must use reasonable care to protect confidential information and may use it only to perform obligations or exercise rights under these Terms.
Spandrel will use reasonable administrative, technical, and organizational safeguards designed to protect Customer Data. Customers acknowledge that no system is completely secure.
Spandrel may depend on third-party services, including accounting platforms, payment processors, cloud providers, authentication providers, storage providers, email providers, and AI providers. Spandrel is not responsible for third-party service outages, errors, terms, privacy practices, pricing changes, or compliance failures.
Spandrel and its software, workflows, designs, templates, platform features, user interface, documentation, and technology are owned by Spandrel or its licensors. Customers may not copy, resell, modify, reverse engineer, or commercially exploit Spandrel except as allowed by these Terms.
If users provide feedback, suggestions, ideas, or recommendations, Spandrel may use them without restriction or compensation.
SPANDREL IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPANDREL DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND ERROR-FREE OPERATION.
Spandrel does not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPANDREL WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, PROJECT DELAY, PAYMENT DELAY, LIEN DISPUTES, OR BUSINESS INTERRUPTION. SPANDREL'S TOTAL LIABILITY WILL NOT EXCEED THE AMOUNTS PAID BY THE CUSTOMER TO SPANDREL DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.
Customer agrees to defend, indemnify, and hold harmless Spandrel from claims arising out of:
Spandrel may suspend or terminate access if:
Customers may stop using Spandrel at any time, but fees already incurred remain due.
Upon termination, customers may request export of available Customer Data, subject to technical limitations, legal retention obligations, and payment of outstanding fees. Spandrel may retain records where required or permitted for legal, accounting, audit, security, dispute, payment, lien waiver, or compliance purposes.
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules.
Before filing a legal claim, the parties agree to attempt in good faith to resolve disputes informally by contacting each other. Any legal action shall be brought in state or federal courts located in Utah, unless a separate written agreement states otherwise.
Spandrel may update these Terms from time to time. Continued use after changes become effective means acceptance of the updated Terms.
Spandrel Technologies LLC
7533 S Center View Ct. Ste N, West Jordan, UT 84084
Email: admin@spandrelhq.com
Last updated: June 10, 2026 · Version 2.0 · Privacy Policy