Privacy Policy

1. Introduction

Spandrel Technologies LLC ("Spandrel," "we," "us," or "our") provides construction finance, payment coordination, document workflow, lien waiver, e-signature, vendor portal, project cost management, and accounting integration software for commercial general contractors and related construction businesses.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when general contractors, subcontractors, vendors, suppliers, employees, authorized users, signers, and other users access or use Spandrel.

By using Spandrel, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Account and User Information

• Name, email address, phone number
• Company name, job title, and role
• Login credentials or authentication identifiers
• User permissions, role, and access levels
• Communication preferences

B. Company and Project Information

• Company profile details
• Customer, vendor, subcontractor, and supplier information
• Project names, addresses, cost codes, budgets, estimates, commitments, change orders, invoices, bills, lien waiver records, insurance/compliance information, and related project financial data

C. Payment and Banking-Related Information

Spandrel may collect and store limited payment-related metadata, including payment status, transaction identifiers, vendor payment preferences, Moov account IDs, bank account last four digits, payment rail availability, and payment audit history.

Spandrel does not intend to store full bank account numbers, full routing numbers, or sensitive payment credentials where those details are collected directly by payment processors such as Moov.

D. Accounting and Integration Data

If you connect QuickBooks Online or other accounting systems, we may collect, process, and sync customers, vendors, bills, invoices, payments, products/services, cost codes, chart of account mappings, and other accounting data authorized by the connected integration.

E. Documents and Files

Users may upload or generate documents including bills, invoices, contracts, subcontracts, purchase orders, change orders, lien waivers, compliance documents, certificates of insurance, W-9s, supporting attachments, and signature records.

F. E-Signature and Audit Information

For electronic signatures and document execution, we may collect signer name, email address, signature and initials, date and time stamps, IP address, browser/device information, consent records, authentication records, document version history, and event logs showing views, approvals, signatures, downloads, and completion.

G. AI and Document Extraction Data

Spandrel may use AI-assisted tools to extract information from uploaded documents such as bills, invoices, certificates of insurance, W-9s, and other construction documents. Users are responsible for reviewing AI-generated or AI-extracted information before relying on it.

H. Usage, Device, and Technical Information

• IP address, browser type, device type, and operating system
• Session activity, pages viewed, and features used
• Error logs, security logs, and referral source
• Cookies and similar tracking technologies

3. How We Use Information

• Provide, operate, and improve Spandrel
• Create and manage user accounts and support multi-company access
• Sync accounting data and support project financial workflows
• Generate and manage construction documents
• Facilitate vendor onboarding and payment workflows
• Create lien waivers and related records
• Support electronic signatures and audit trails
• Provide customer support and send transactional notices
• Maintain security and prevent fraud
• Comply with legal, tax, accounting, audit, and regulatory obligations
• Develop and improve AI-assisted features

4. How We Share Information

A. Authorized Users Within Your Company

Company administrators and authorized users may access information based on permissions set within Spandrel.

B. Vendors, Subcontractors, and Counterparties

Information may be shared with vendors, subcontractors, suppliers, or other project participants as needed for payment setup, lien waivers, contracts, change orders, compliance documents, e-signatures, and vendor portal workflows.

C. Service Providers

We may share information with third-party service providers that help us operate Spandrel, including cloud hosting, authentication, database, payment processors, accounting integrations, email delivery, analytics, AI/document extraction, file storage, and customer support tools.

D. Payment Processors

Payment and banking workflows may be provided through Moov or other payment processors. These providers may collect information directly from users under their own terms and privacy policies.

E. Accounting and Integration Partners

When you connect QuickBooks Online or other integrations, information may be exchanged with those services based on your authorization.

F. Legal and Compliance

We may disclose information to comply with law, respond to legal process, protect rights and safety, investigate fraud or security incidents, enforce agreements, or support audits and regulatory obligations.

G. Business Transfers

If Spandrel is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

5. Cookies and Similar Technologies

We may use cookies, session storage, local storage, and similar technologies to keep users signed in, remember preferences, secure sessions, understand usage, improve performance, and detect fraud. Users may adjust browser settings to limit cookies, but some features may not function properly.

6. Data Retention

We retain information for as long as reasonably necessary to provide Spandrel, maintain account records, support project and payment records, comply with legal and regulatory obligations, resolve disputes, and maintain security logs. Construction, payment, lien waiver, and e-signature records may be retained for extended periods because they may relate to legal rights, project disputes, payment obligations, or tax compliance.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including access controls, authentication, encryption, audit logs, and monitoring. No system is completely secure. Users are responsible for maintaining secure passwords, controlling user access, promptly removing former employees, and notifying us of suspected unauthorized access.

8. User Responsibilities

• Obtaining rights and permissions to upload, process, and share information through Spandrel
• Ensuring authorized users have appropriate access
• Reviewing AI-extracted information before relying on it
• Confirming payment, lien waiver, contract, and compliance information before use
• Complying with applicable construction, payment, tax, lien, privacy, and document retention laws

9. Privacy Rights

Depending on your location, you may have rights to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request a copy of certain information
• Opt out of certain processing, where applicable
• Appeal a privacy request denial, where required by law

To submit a request, contact us at privacy@spandrelhq.com. We may need to verify your identity before responding. Some information may be exempt from deletion or access requests when we must retain it for legal, accounting, security, payment, or audit purposes.

10. California and Other State Privacy Notices

If applicable privacy laws apply to Spandrel, residents of certain states may have additional rights. In the preceding 12 months, Spandrel may have collected the following categories of personal information:

• Identifiers
• Commercial information
• Internet or network activity
• Professional or employment-related information
• Geolocation approximated from IP address
• Inferences from usage activity
• Sensitive personal information where required for specific workflows (tax, banking, compliance, or legal-document workflows)

Spandrel does not intend to sell personal information for money, nor to share personal information for cross-context behavioral advertising unless expressly disclosed.

11. Children's Privacy

Spandrel is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

12. Third-Party Services

Spandrel may contain links or integrations with third-party services, including payment processors, accounting platforms, storage providers, and e-signature-related services. Their privacy practices are governed by their own policies.

13. International Users

Spandrel is currently intended primarily for use in the United States. If users access Spandrel from outside the United States, they understand information may be processed in the United States or other jurisdictions where our service providers operate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the effective date and may notify users through the application, by email, or by other reasonable means.

15. Contact Us

Spandrel Technologies LLC
7533 S Center View Ct. Ste N, West Jordan, UT 84084
Email: privacy@spandrelhq.com